Privacy Policy
At NSKY Fabrics, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding it.
1. Information we collect
- Personal details: name, email address, phone number, shipping/billing address, provided when you place an order or contact us.
- Payment information: processed securely through our payment gateway partners. We do not store your full card or UPI details on our servers.
- Order history: details of past purchases, returns, and communications with us.
- Technical data: IP address, browser type, device information, and cookies collected automatically when you browse our website.
2. How we use your information
We use the information collected to:
- Process and deliver your orders
- Communicate order updates, shipping, and delivery information
- Respond to customer service inquiries and return/refund requests
- Improve our website, products, and customer experience
- Send promotional offers or updates, where you've opted in (you can unsubscribe anytime)
- Comply with legal and regulatory requirements
3. Sharing of information
We do not sell or rent your personal information to third parties. We may share your data with:
- Courier/logistics partners, to fulfill and deliver your order
- Payment gateway providers, to process transactions securely
- Service providers who help us operate our website (e.g. hosting, analytics)
- Law enforcement or regulators, if required by law
4. Cookies
- Our website uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic.
- You can disable cookies through your browser settings, though this may affect certain site features.
5. Data security
- We use reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
- While we take precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data retention
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g. tax and accounting records).
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal/record-keeping obligations
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the details below.
8. Children's privacy
- Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to this policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact us
For any privacy-related questions or requests, reach out to us:
- Phone: +91-9725171118
- Email: sahil@nskyfabrics.in